Project Management Training
UMass Lowell is a PMI® Registered Education Provider

Conflict Resolution for Project Managers

Overview

This interactive seminar examines the sources of conflict and provides techniques for resolving conflict. It includes role playing.

Learning Objectives and Outcomes

  • List the positive and negative consequences of conflict.
  • Describe a comprehensive definition of conflict
  • Identify typical conflict responses.
  • Identify different personalities.
  • List conflict stimulators and extinguishers.
  • Describe techniques for minimizing or resolving conflict.
  • Explain how to deal with conflicting positions to achieve good team decisions

At the conclusion of this course, students will be able to demonstrate the learning objectives through discussion, role-playing and class presentation.

Find out how you can apply this course towards a noncredit Certificate in Project Management!


◀ Back to Course Schedule

Course# 00.624

Section .041

  • Date(s): Monday, December, 8
  • Time(s): 1 Day; Meets 9am-4pm;
  • Location: Held on Lowell Campus;
  • CEUs: .7;
  • PDU's/Contact Hours: 7
  • Tuition: $495
Register Online
For more information about registering, click here.

Questions?

Contact Karen von Sneidern for more information at (978) 934-2473 or karen_vonsneidern@uml.edu

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