In this highly interactive seminar, the student will get a more in-depth
understanding about the importance of effective communication and how it
creates, nurtures, and builds the project team. Participants will learn
how to identify stakeholders to better determine project requirements;
improve the team's communication and listening skills; realize the
importance of a communication plan; create successful project teams
through effective communication; and apply motivational systems to improve
team productivity and cooperation creating successful projects.
Project Managers, Managers, and anyone who wants to understand and
improve their communication skills and understand the dynamics of
motivating and building trust with your teams/co-workers.
Day 1: Team Building Skills
Day 2: Communication Skills
- Trust and Teams
- Leaders and Managers
- Organizational Theory
- Virtual Teams
- Stages of Team Growth
- Rules of the Game
- Performance Assessment
- Conflict Management
- Communication Plan
- Stakeholder Analysis
- Body Language
- Information Distribution
- Effective Meetings
Learning Objectives and Outcomes
- Initial class exercise has students identify what they bring to the team they
will be working with, where they would like help, and what they hope to learn to make
them a better communicator. This Skills Matrix remains posted for the duration of the
class as a reference for future exercises.
- Utilizing hands on activities, the objective of this class is to provide
students with enhanced communication skills (questioning, listening, and providing and giving feedback),
and understanding the roles of leader/manager, the importance of trust, and working in the
virtual environment (how to build trust over distance), and facilitate effective meetings.
- At end of training session, (Using the skills matrix they created at the
beginning of the class) students evaluate what they learned, what they will try back in the workplace,
and whether or not their objectives were met. In addition class feedback forms
are utilized to evaluate the instructor, class content, and facilities.
Find out how you can apply this course towards a noncredit Certificate in Project Management
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