Academic Policies & Procedures

This section of the website outlines many of the Division of Online and Continuing Education's Academic Polices & Procedures for admissions, transferring credits, grading, and financial aid. If you have any questions, please contact our Faculty and Student Support Center at (978) 934-2474, or email

Institutional Disclosure

Institutional Disclosure of Information according to the Higher Education Act is available at Students who have questions about the interpretation or application of University academic policies should consult with an Academic Counselor or Program Coordinator.

International Students

The University of Massachusetts Lowell does not issue student visa documents (i.e., Form I-20 or Form DS-2019, etc.) to students for any Online and Continuing Education programs. International students presently living in the U.S. who are registering for the Division of Online and Continuing Education classes must provide proof of non-immigrant status. Please submit a copy of: Your current visa document (Form I-20, Form DS-2019, Form I-797, Employee Authorization Card, etc.); visa stamp; and I-94 card, with your registration form. F-1 and J-1 students from another academic institution must obtain the consent of their U.S. sponsoring institution in order to enroll for courses at UMass Lowell. Such consent will be reviewed by the International Students & Scholars Office (ISSO). These students will not be permitted to be full-time or degree seeking students at UMass Lowell while maintaining F-1 or J-1 student status from another academic institution. Students holding B-1 and B-2 status may not register for any academic classes. F-2 spouses and minor children of a legal F-1 student may not engage in a full-time program of study, but may work towards completion of a degree while on part-time status. Please contact the International Students and Scholars Office at with any questions.

Note: In registering for courses and/or accepting admission into the University of Massachusetts Lowell, each student assumes responsibility for knowledge of and compliance with the definitions, regulations, and procedures of the University pertaining to his or her student status as set forth in the appropriate University of Massachusetts Lowell, Division of Online and Continuing Education website, publications, and catalog.

Speak with an Advisor

Our Student Support Staff are available to help you with your questions! Email for assistance, or call for advising at (800) 480-3190 and press 1 to speak with an advisor. See links at the bottom of this page for technical assistance with your online course.

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