Master's Degree in Health Informatics and Management: Management Concentration

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woman looking over documents This program of study fosters the ability to make administrative decisions based on sound management and policy principles, methods and analytical techniques with emphasis on improving the quality of care given to patients while providing satisfying and rewarding work experiences to all members of the organization staff, from the top level managers to the direct-care, frontline workers. The program accommodates working professionals seeking to further their professional training and college graduates preparing to enter the field.

For specific questions on this program, please call Dr. Robert Holmes at 978-934-5318 or email

Program Outline

Total Credits: 12 courses / 36 credits

Required Courses - 9 courses
  1. PUBH.5020 Organizational Behavior in Health Care - Available Summer 2017!
  2. PUBH.5060 Quantitative Methods in Health Management
  3. PUBH.5110 Health Care Finance - Available Summer 2017!
  4. PUBH.5120 Operations Analysis for Quality Improvement
  5. PUBH.5140 Healthcare Management - Available Summer 2017!
  6. PUBH.6070 Healthcare Information Systems - Available Summer 2017!
  7. PUBH.6160 Law and Ethics in Healthcare - Available Summer 2017!
  8. PUBH.6250 Health Policy
  9. PUBH.7330 Capstone Project
Program Electives - choose 3 courses
  1. PUBH.5150 Applied Health Economics
  2. PUBH.5270 Planning and Marketing in Healthcare
  3. PUBH.6260 Leadership in Healthcare
  4. PUBH.6270 Socioeconomic Inequalities in Health
  5. PUBH.6320 Health Information System Planning
  6. PUBH.6330 Healthcare Database Design - Available Summer 2017!
  7. PUBH.6350 Healthcare Project Management - Available Summer 2017!
  8. PUBH.6380 Strategic Planning in Healthcare and HIT (Health Information Technology) - Available Summer 2017!
  9. PUBH.6390 Electronic Health Record Systems - Available Summer 2017!

Admission Requirements

  • Official transcript indicating graduation from an accredited baccalaureate institution;
  • Three letters of recommendation pertaining to academic ability and professional performance;
  • A page-length Statement of Purpose indicating career plans, interests and objectives in pursuing a graduate degree;
  • Acceptable scores on the Graduate Record Examination (GRE); If a student completes the Health Management, Health Informatics, or Health Policy Certificate program with a grade point average of 3.5 or better, GRE scores are not required.
  • Citizens of  non-English speaking countries who have never earned an academic degree in the United States must submit TOEFL scores. (Minimum 600 paper-based, 250 computer-based, or 100 Internet-based).
  • A professional resume indicating two or more years of full-time, professional (e.g., management, clinical or informatics) work experience; and

Although a background in health is not required for admission to the Program, applicants with significant health-related work experience are given preference when program capacity is limited.  For applicants without health-related work or educational experience, one's academic and professional history is important.

Applications can be submitted and evaluated at any time.  Nevertheless, we recommend that applicants seeking admission for the Fall semester have applications complete by May 15, and that applicants seeking admission for the Spring semester have applications complete by December 15. All application materials must be submitted to the Office of Graduate Admissions.

Registering for Courses

New Students:

Print and complete the Non-Degree Course Registration Form or print and mail-in/fax-in the completed pdf form following the instructions on the form.

Current Students:

Register online using your UML student account at

Course Descriptions

PUBH.5020 Organizational Behavior in Health Care

Provides a systems overview of the organizational structure and behavior of individuals in healthcare institutions, along with an examination of the role of managers, clinicians and other leaders. The course applies organizational, behavioral and social science practice and theory to healthcare organizations. 3 credits.

PUBH.5060 Quantitative Methods in Health Management

The course teaches analytic methods that can be used to improve the decision making of healthcare managers, clinicians and others within the healthcare industry. Students learn the following: the conceptual foundations of quantitative analysis - e.g., what statistics is all about, how to think statistically and how to understand and interpret statistical findings; the importance of quantitative methods in supporting healthcare decision-making and developing evidence-based practices; bivariate and multivariate statistical methods for analyzing data and testing hypotheses; and how to use an industry-standard data analysis and statistical software in developing and reporting analytic findings. 3 credits. Prerequisite: CSCE Graduate Restrictions

PUBH.5110 Health Care Finance

Provides broad exposure to the concepts and practices of healthcare finance and healthcare financial management. Teaches a practical understanding of basic healthcare financial issues, financial reporting and analysis, and provider payment structures. The course enables students to read, analyze and use healthcare financial information in today's healthcare environment. 3 credits.

PUBH.5120 Operations Analysis for Quality Improvement

This course teaches a multi-disciplinary approach to operations analysis, process redesign and quality improvement in healthcare. Students study the history, development and principles of quality improvement in healthcare; how quality improvement processes have been used in various healthcare settings; the tools and processes used in quality improvement; how to structure and implement a quality improvement program; and how to collect, analyze and interpret quality improvement data. 3 credits. Prerequisite: Graduate level or permission

PUBH.5140 Healthcare Management

This course provides a framework for addressing management problems in healthcare organizations, providing an overview of how healthcare institutions are organized and governed, the role of the management, physicians, nurses and other clinical and support staff in these organizations, and the management systems designed for their efficient and effective operation. 3 credits.

PUBH.5150 Applied Health Economics

This course introduces graduate students to the theory, practice and application of health economics to contemporary health policy issues in the United States. No prior coursework in economics is assumed. 3 credits.

PUBH.5270 Planning and Marketing in Healthcare

Students learn the fundamentals of planning and marketing and how they are applied to the different aspects of the health care system. 3 credits.

PUBH.6070 Healthcare Information Systems

This is the introductory, first-recommended course in health informatics. It provides a broad-ranging overview of the healthcare information systems industry, its history, recent developments and continuing challenges, and a practical understanding of healthcare information systems acquisition and implementation. Topics include meaningful use, EMR, CPOE, and health information exchange. 3 credits.

PUBH.6160 Law and Ethics in Healthcare

This course presents and overview of legal and ethical issues facing managers and providers in health care. It provides students with a foundation of health law and ethics and reviews health care legal and ethical situations and dilemmas. The goals are to provide students with practical knowledge of health law and ethics and their application to the real world of health care. 3 credits.

PUBH.6250 Health Policy

This course provides students with a basic framework for health policy analysis and examines major aspects of U.S. health policy. Detailed consideration and discussion focus on the relationship of national policy to the planning, implementation and funding of healthcare services. The course covers topics such as the healthcare policy environment in the U.S, government-funded healthcare through Medicaid and Medicare, and the Massachusetts healthcare reform. 3 credits. Prerequisite: CSCE Graduate Restrictions

PUBH.6260 Leadership in Healthcare

The purpose of this course is to encourage students to carefully analyze their leadership style and skills within the context of health care. The course includes the study and application of leadership theories, concepts, and skills. Students will also assess their own leadership potential through the completion of readings, personal and leadership self-assessments, values exploration, and leadership skill exercises. 3 credits. Prerequisite: CSCE Graduate Restrictions

PUBH.6270 Socioeconomic Inequalities in Health

The course explores the relationship between social and economic justice and public health. Focusing primarily on the U.S., the forces that either establish and exacerbate or prevent socioeconomic inequities will be analyzed to understand the intricate links between social, behavioral, physical, and biological determinants of health. Several theoretical orientations will be reviewed in order to better understand how each frames research and public health strategies that have been used to address health inequalities. Students will be able to competently articulate the relationships between social and health inequalities. They will be able to explain the strengths and limitations of different theoretical orientations to these issues and frame the policy needs to positively reduce health disparities. 3 credits. Prerequisite: CSCE Graduate Restrictions

PUBH.6320 Health Information System Planning

A course examining contemporary healthcare information system requirements and focusing on the design, implementation, and modification of these systems. Actual or hypothetical health system related projects are used to support the theoretical framework. 3 credits. Prerequisite: CSCE Graduate Restrictions

PUBH.6330 Healthcare Database Design

A practical approach to the design, and development of a relational database with an emphasis on healthcare. Analyzing the requirements of the database proceeds to the design of the structure of the relational database, which is then developed in a Relational Database Management System (RDBMS). Microsoft Access is used as the RDBMS platform. 3 credits.

PUBH.6350 Healthcare Project Management

A graduate level course providing a comprehensive foundation for project management as it applies to healthcare. Students will be introduced to the theory and concepts of project management, and the tools to manage projects with a specific focus on health information technology. 3 credits.

PUBH.6380 Strategic Planning in Healthcare and HIT (Health Information Technology)

A graduate-level course introducing healthcare professionals to strategic planning for the information systems organization. Skills learned in this course will enable the student to work effectively with and support the information systems planning effort and assure business alignment. 3 credits.

PUBH.6390 Electronic Health Record Systems

The course addresses Electronic Health Records (EHR) integration with patient care flow, clinical decision making and patient engagement, as well as clinical quality reporting. The students also learn core EHR functions. The course uses industry-leading EHR software as a learning tool to demonstrate how electronic health record technologies are used in a clinical setting. 3 credits.

PUBH.7330 Capstone Project

Near the end of one's Master's Degree program, students register for Capstone Project and complete an independent study under faculty supervision. The Capstone Project applies concepts and skills learned in the program. It involves research and development, and culminates in a substantial (20 pages or more) business-type report. Many working professionals develop projects related to work assignments. Students are also required to present their Capstone Projects to students, faculty and alumni at a semester-end student recognition event. 3 credits. Special Notes: Requires Instructor Permission.

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