Academic Advising

ECHOES OF SUCCESS: Excellence, Connecting, Helping, Online, Engaging Students

Connect With Us / Connect With Each Other:

Live Chat Advising

Do you have a quick question but don't feel like picking up the phone? Try our new Live Chat Advising by clicking on the Chat Now button located on this advising page or on the main page of our website during regular office hours.

Make an Advising Appointment - Schedule an appointment to speak with an advisor, face to face or over the phone!

Call us at (978) 934-2474 or at (800) 480-3190 or email us at

Students are also welcome to drop by the Student and Faculty Support Center, located in Southwick Hall 203, UML North to obtain general information on Associate's and Bachelor's degrees and certificate programs, and/or to obtain brochures.

For questions on Graduate programs, visit or call Graduate Admissions at (978) 934-2380.

Virtual Open House: January 10, 2017 from 6-7pm

UMass Lowell's Division of Online and Continuing Education holds a Virtual Open House for undergraduate students prior to the beginning of the fall and spring semesters. If you are unable to attend our Virtual Open House, you may download our PDF Orientation.

Student and Faculty Support Center Office Hours:

Office Hours
Monday - Thursday: 8:30am - 7:00pm
Friday: 8:30am - 5:00pm

Holiday Hours and Special Hours

  • November 11: Veterans' Day (University Closed)
  • November 23 from 6pm - November 27: Thanksgiving Recess (University Closed)
  • December 26: University Closed
  • December 27: 8:30am-5:00pm
  • December 28: Winter Intersession classes begin
  • December 28-29: 8:30am-7:00pm
  • December 30: 8:30am-5:00pm
  • December 31 & January 2: No classes for Winter Intersession
  • January 2: University Closed
  • January 10: Virtual Open House 6:00-7:00pm
  • January 16: Martin Luther King Day (University Closed)
  • February 20: Presidents Day (University Closed)
  • March 12-18: Spring Recess
  • April 17: Patriots Day (University Closed)

December 9, 2016: Last day for students to complete work for incomplete Spring & Summer 2016 semester courses.

April 28, 2017: Last day for students to complete work for incomplete Fall 2016 semester courses.

Commencement: May 13, 2017

Email Advising

General Advising is also available by emailing your questions to the Faculty and Student Support Center at

For advising on the online Master's Degree in Educational Administration, please email

Appointments with Faculty Program Coordinators, General Faculty and Student Support Specialists

Students seeking information regarding Associate's and Bachelor's degree programs and certificate programs are welcome to come to the Division of Online and Continuing Education office, Southwick Hall 203, Monday through Thursday from 8:30 am to 7:00 pm and until 5:00 pm on Friday. Students may also request information by calling 978-934-2474 or may email For questions regarding Graduate programs, visit

Students are encouraged to review their transcripts and their curriculum programs. Students may schedule appointments with Faculty Program Coordinators and Faculty and Student Support Specialists to discuss transcript issues, program degree requirements and other academic matters.  Students are encouraged to call Online and Continuing Education at (978) 934-2474 to schedule an appointment, or use the new online "Make an Appointment with Your Advisor" tool. You may also email our Program Coordinators and Faculty Support Specialists (see information on the right).

Speak with an Advisor

Our Student Support Staff are available to help you with your questions! Email for assistance, or call for advising at (800) 480-3190 and press 1 to speak with an advisor. See links at the bottom of this page for technical assistance with your online course.

View Our Current Courses

Faculty Program Coordinators and Advisors:


Khalilah Reddie, Lecturer

Criminal Justice:

Carol Higgins O'Brien
Rebecca Stone
Philip McCormack

Engineering Technology Programs:

Mechanical Engineering Technology:
Associate Professor Glenn Sundberg,
Director of Engineering Technology
Electronic Engineering Technology:
Gary Howe
Plastics Engineering Technology:
Professor Stephen Driscoll


Associate Professor Todd Avery
Jill Pruett, Lecturer
Katherine Shrieves, Lecturer

Information Technology:

Yelena Rykalova, Lecturer

Legal Studies:

Michelle Bazin, Lecturer
Walter Toomey, Lecturer

Liberal Arts:

Joseph Lipchitz, Professor Emeritus


Associate Professor Ravi Montenegro


Professor Richard Siegel

RN to BS:

Jennifer Wilber, Clinical Assistant Professor

Advising Support Specialists:

  • Diane Donaldson
  • Catherine Hamilton
  • Pasqua Leary
  • April O'Donnell
  • Peter Rossini
  • Jean Russell
  • Susan Wartman