Conflict Resolution for Project Managers

CRS# 00.624-041

Section .041

2 evenings; Meets 6pm-9:30pm; Mondays, May 1, 8
Held on Lowell Campus; Tuition: $495; CEUs: .7; PDU's/Contact Hours: 7


This interactive seminar examines the sources of conflict and provides techniques for resolving conflict. It includes role playing.

Learning Objectives and Outcomes

  • List the positive and negative consequences of conflict.
  • Describe a comprehensive definition of conflict
  • Identify typical conflict responses.
  • Identify different personalities.
  • List conflict stimulators and extinguishers.
  • Describe techniques for minimizing or resolving conflict.
  • Explain how to deal with conflicting positions to achieve good team decisions

At the conclusion of this course, students will be able to demonstrate the learning objectives through discussion, role-playing and class presentation.

For questions or to register, call (978) 934-2405

Find out how you can apply this course towards a noncredit Certificate in Project Management!

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