Sales and Customer Relations

Course Search > > MKTG.3130

Course No: MKTG.3130-HA1; SIS Class Nbr: 1897; SIS Term: 2640
Course Status: Open

Course Description

Focuses on the concept of customer value, operating decisions in sales, customer service, and account management. Focus is given on calculating the value of a good or service to the customer, professional selling and sales forecasting, retail and wholesale operations, purchasing, and logistics.

Prerequisites, Notes & Instructor

  • Prerequisites: Pre-Req:MKTG.2010 Marketing Principles; preference Marketing concentrators; COM filter courses.
  • Special Notes:
  • Section Notes: P: MKTG.2010: COM filter; Held at NECC, Haverhill. Room E 160.
  • Credits: 3;
  • Instructor: Paul Jermain
  • Textbook Information

When Offered & Tuition

  • M/W , 6:30 PM-9:20 PM
  • Summer 2017: Jun 19 to Aug 10
  • Course Level: Undergraduate
  • Tuition: $1020
  • Note: There is a $30 per semester, nonrefundable registration fee for credit courses.

Friday Class Meetings for On Campus / Face-to-Face Courses

  • Summer I Mon/Wed Evening Courses: Meet May 15-June 26 and include 3 FRIDAYS: May 19, June 2 and June 16 at the regularly scheduled hours.
  • Summer I Tues/Thurs Evening Courses: Meet May 16-June 27 include 2 FRIDAYS: May 26 and June 9 at the regularly scheduled hours.
  • Summer II Mon/Wed Evening Courses: Meet July 10 to Aug 16 include 3 FRIDAYS: July 21, August 4 and August 11 at the regularly scheduled hours.
  • Summer II Tues/Thurs Evening Courses: Meet July 6 to Aug 16 include 2 FRIDAYS: July 14 and July 28 at the regularly scheduled hours.

Related Programs: B.S. in Information Technology, A.S. in Information Technology

Every effort has been made to ensure the accuracy of the information presented in this catalog. However, the Division of Online & Continuing Education reserves the right to implement new rules and regulations and to make changes of any nature to its program, calendar, procedures, standards, degree requirements, academic schedules (including, without limitations, changes in course content and class schedules), locations, tuition and fees. Whenever possible, appropriate notice of such changes will be given before they become effective.

Register for this Course

New Students:

Use the online Non Degree Registration Form or print and mail-in/fax-in the completed pdf version.

Returning Students:

Register at https://www.uml.edu/enrollment/sis/ using the SIS Class NBR noted on the left.

Additional Registration Information

Questions:

Online & Continuing Ed Support:

Email our Student Support Center for assistance, or call for advising at (800) 480-3190 and press 1 to speak with an advisor.