Sales and Customer Relations

Course Search > Management & Accounting > MKTG.3130

Course No: MKTG.3130-061; SIS Class Nbr: 8365

Course Description

Focuses on the concept of customer value, operating decisions in sales, customer service, and account management. Focus is given on calculating the value of a good or service to the customer, professional selling and sales forecasting, retail and wholesale operations, purchasing, and logistics.

Prerequisites, Notes & Instructor

  • Prerequisites: MKTG.2010 pre-req
  • Special Notes:
  • Section Notes: P: MKTG.2010; COM Filter
  • Credits: 3;
  • Instructor: Stephen Powell
  • UMass Lowell Bookstore

When Offered & Tuition

  • Online Course
  • Spring 2017: Jan 17 to Apr 01
  • Course Level: Undergraduate
  • Tuition: $1125
  • Note: There is a $30 per semester, nonrefundable registration fee for credit courses.

Related Programs: B.S. in Information Technology, A.S. in Information Technology

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Register for this Course

New Students:

Use the online Non Degree Registration Form or print and mail-in/fax-in the completed pdf version.

Returning Students:

Register at https://www.uml.edu/enrollment/sis/ using the SIS Class NBR noted on the left.

Additional Registration Information

Questions:

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