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Enterprise System Management

Note: This course is not available for the current semester.

Course No: MIST.6080;

Course Description

This course, an MBA elective, will focus on Enterprise Resource Planning (ERP) systems that integrate information spanning the functional boundaries within an organization. ERP systems include like SAP/R3, PeopleSoft, Oracle, and Customer Relationship Management (CRM) like Seibel, Tariva, etc. The goals of the course are to help students understand ERP systems and their underlying components and technologies, the implications of implementing ERP in organizations. Course will cover management and technical issues during the pre-implementation, installation, and post-installation stages of the ERP and/or CRM software in organizations. This course will cover topics such as: ES planning, business process re-engineering, selection of ES software and vendors, role of outside consultants, budgeting and resource planning, systems conversion, testing, user training, stabilization, role of top management, IT staff, consultants, design teams, and employee, and other topics.

Prerequisites & Notes

  • Prerequisites: MBA, Found Core, 63.601 or MSA
  • Special Notes: If not currently matriculated in a Manning School of Business program, please contact the MBA staff at or call 978-934-2848 for permission to take courses.
  • Credits: 3;

Questions About This Course?

Contact UMass Lowell's Faculty and Student Support Center at 978-934-2474 or email

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