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UMass Lowell Continuing Studies, Corporate & Distance Education

Technical Requirements

Students must provide the following:

  • PC Users: Windows 2000 or higher, Internet access, email address, Internet Explorer 6 or higher or Firefox 1.5 or higher.
  • Macintosh Users: OS 10.2 or higher, Internet access, email address, Safari 1.2 or higher or FireFox 1.5 or higher.
  • Internet Connection: All users should have a connection speed of 56K or higher.
  • Java must be enabled and installed. It can be downloaded from www.java.com.
  • Web-based mail: If you use web-based email account such as Yahoo or Hotmail, you need to be cautious about using a junk mail filter. You also need to be sure that you do not exceed your mail quota.
  • Pop-Up Blockers: Pop-ups must be allowed in order to use certain features of the course, such as chat, announcements and attaching files.

Some courses have additional software requirements and may require CD and/or DVD computer drives to run software. Please check our current course listing page to find out the software needed for specific course(s). Also check the tutorials and software pages for the software tutorials, updates and download locations.

Prior to attending an online course, students should learn how to log onto their Internet Service, use their web browser, send and receive email, and send and receive file attachments.

Attention AOL Subscribers!
AOL is a popular Internet Service Provider. However, many of the technical assistance calls that we receive come from AOL subscribers. In some cases, these problems can be resolved by using most recent version of Internet Explorer or FireFox as your Internet browser. These browsers can be used in conjunction with an AOL account. Access the web by logging on to AOL, but then minimize your AOL browser and open either Internet Explorer or FireFox to view your online course.