Communication and Team Management

CRS# 00.626-041
Two Days; Meets 9:00am-4:00pm; Thursday/Friday, Fall 2012
Held on Lowell Campus;
Tuition: $795; CEUs: 1.4; PDUs: 14

Overview

In this highly interactive seminar, the student will get a more in-depth understanding about the importance of effective communication and how it creates, nurtures, and builds the project team. Participants will learn how to identify stakeholders to better determine project requirements; improve the team's communication and listening skills; realize the importance of a communication plan; create successful project teams through effective communication; and apply motivational systems to improve team productivity and cooperation creating successful projects.

Audience

Project Managers, Managers, and anyone who wants to understand and improve their communication skills and understand the dynamics of motivating and building trust with your teams/co-workers.

Content

Day 1: Team Building Skills

• Trust and Teams
• Leaders and Managers
• Organizational Theory
• Virtual Teams
• Stages of Team Growth
• Rules of the Game
• Performance Assessment
• Conflict Management
  

Day 2: Communication Skills

• Communication Plan
• Stakeholder Analysis
• Body Language
• Information Distribution
• Influencing/Negotiating
• Effective Meetings
• Facilitation

Instructor

Linda F Desmond, PMP, is a Project Management Professional with over 20 years of industry experience.  She has developed and taught classes in Risk, Team Building, Leadership, Quality, and PMP Certification.  She is experienced in all phases of software development from product design, schedule development, contract team management, deployment, and maintenance of both concurrent and multi-location project initiatives.   Ms. Desmond has conducted Communication and Team Building workshops at Bell Laboratories’ Women in Leadership International and Project Management Conventions.  In addition she led a workshop at ProjectWorld2000 in Boston on Communication and Facilitation skills. She is the1999 recipient of Greater Lawrence YMCA's Tribute to Women in Business and Industry (TWIN) award for her work in communication skills, diversity, and motivational initiatives for both her company and her community. She created and led a weekly study group for over 5 years on Cross Cultural communication styles.

Ms. Desmond holds a degree in Mathematics and Secondary Education from the University of Rhode Island.  She received her Masters Certificate in Project Management from Stevens Institute.  She was PMP certified in 2001 and was re-certified in 2004 and 2007.  She presently serves on the Board of Directors of the Mass Bay Chapter (Boston) of PMIâ„¢ as Director-at-Large. Currently she is an independent consultant and trainer.

For questions or to register, call Karen von Sneidern (978) 934-2473!

Find out how you can apply this course towards a noncredit Certificate in Project Management!

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